Website Terms & Conditions

1. About Zeylo

Zeylo is a temporary car insurance website operated by Zeylo Insurance Services

Zeylo Insurance Services is authorised and regulated by the Financial Conduct Authority, firm reference number 458619.

2. Using the website

By using this website you agree to these Website Terms & Conditions. If you do not agree, please do not use the website.

You agree to use the website lawfully and not to interfere with its operation or security.

3. Getting a quote

A quote is an indication based on the information you provide and is not an offer of cover. Cover only begins once a policy has been purchased and confirmed.

4. Quote information

You must provide complete and accurate information about yourself, any driver and the vehicle. Prices are calculated from the details you enter.

If the information provided is incorrect, the price, eligibility or validity of any resulting policy may be affected.

5. Eligibility

Cover is subject to eligibility criteria relating to the driver, the vehicle and the intended use.

6. Purchasing a policy

When you purchase a policy, the cover, the vehicle, the driver and the cover period are as shown in your policy documents.

The scope of cover, exclusions and conditions are set out in the Insurance Policy Terms and not in this document.

7. Payment

Payment is taken at the point of purchase through our payment provider. Your policy is not in force until payment has been completed and confirmed.

8. Policy documents

Policy documents are provided digitally, in your account and by email, following successful purchase.

You should check your documents on receipt and tell us immediately if any detail is incorrect.

9. Policy start and end times

You choose whether cover starts immediately or at a future date and time. The end time is calculated from the start time and the duration selected.

Cover ends automatically at the end time shown in your documents. It does not renew automatically.

10. Customer responsibilities

You are responsible for ensuring that you are legally entitled to drive the vehicle and that the details on your documents are correct.

You must tell us about any change that could affect your cover.

11. Account responsibilities

You are responsible for keeping your account credentials secure and for activity carried out through your account.

Please contact us immediately if you believe your account has been accessed without your permission.

12. Cancellations and refunds

Cancellation rights, cooling-off periods and any refund entitlement are governed by the Insurance Policy Terms.

13. Website availability

We aim to keep the website available but do not guarantee uninterrupted access. The website may be unavailable for maintenance or for reasons outside our control.

14. Intellectual property

The Zeylo name, branding, website content and documents are owned by us or our licensors and may not be copied or reused without permission.

15. Liability

Nothing in these terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence or for fraud.

16. Fraud and misrepresentation

Providing false or misleading information may result in a quote being withdrawn, a policy being cancelled or voided, a claim being refused, and the matter being reported to the relevant authorities and industry databases.

17. Changes to the website and these terms

We may change the website, the products offered and these terms. The version published on this page at the time you use the website applies to that use.

18. Website Terms and Insurance Policy Terms

These Website Terms & Conditions cover your use of the website, the quote process and your account.

The Insurance Policy Terms (policy wording), certificate and schedule set out what is and is not insured. Where there is any conflict about your cover, the Insurance Policy Terms take priority.

19. Governing law

These terms are governed by the laws of England and wales and the courts of that jurisdiction have exclusive jurisdiction.

20. Contact information

Please use the contact form on this website to get in touch.